Deliver a differentiated client experience to self-funded (ASC) and complex regional and national customers. Facilitate the flawless implementation of custom accounts inclusive of specialized benefits, enrollment files, and vendor files/extracts. Coordinate and provide multiple member integration touchpoints spanning traditional customer service, multi-channel member engagement, and high-touch medical management. Oversee the development of detailed project plans and support dedicated account executives in setting appropriate client expectations regarding claims and administrative billing, state mandates, stop loss, reporting, and other items that are unique to this financial arrangement/client. Integrate innovative wellness strategies and employer wellness programs. Coordinate ancillary and carve-out arrangements and corresponding data needs to mitigate member abrasion and maximize the experience of doing business with BCBSRI.
ESSENTIAL JOB FUNCTIONS:
Minimum Education and Experience:
Preferred Education, Additional Qualifications, and Experience:
Required Knowledge, Skills, and/or Abilities:
At Blue Cross & Blue Shield of Rhode Island (BCBSRI), diversity and inclusion are central to our core values and strengthen our ability to meet the challenges of today's healthcare industry. BCBSRI is an equal opportunity, affirmative action employer. We provide equal opportunities without regard to race, color, religion, age, national origin or ancestry, disability, veteran status, sexual orientation, genetic information, sex, gender identity or expression, and any other personal attributes protected by federal, state, or local law. For more information about our commitment to diversity and inclusion, please see our Diversity Report at bcbsri.com/diversityreport.
The law requires an employer to post notices describing the Federal laws prohibiting job discrimination based on race, color, sex, national origin, religion, age, equal pay, disability, veteran status, sexual orientation, and genetic information and gender identity or expression. Please visit http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf to view the "EEO is the Law" poster.
BCBSRI is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a disability, you need a reasonable accommodation for any part of our application process, please contact us at (401) 459-1050 for assistance.
During the application process, please allow a minimum of five business days before you contact our office to inquire about the status of your application. If you have any questions regarding your application or during the process, please contact Human Resources by phone at (401) 459-1050 or by email at firstname.lastname@example.org.
Southern New England, Boston, MA, Hartford, CT, Health Data Analyst, RI Health Insurer, Healthcare, Wellness, Provider, Network, Rhode Island, RI, Insurance, Sales, Business, Development, Account Manager, Client, Prospecting, Prospect, Strategy, Customer, Market, Service, Marketing
In addition to the standard benefits package you would expect, we also offer: